We have collated a list of helpful information and service providers who can offer support in a variety of areas. Have a read to see if anything relates to you!
- Advocacy
- Domestic and Family Violence Support
- Employment
- General
- Health Services
- Housing Support
- Mental Health Resources
- Things to do
Advocacy
The Homelessness Advocacy Service
The Homelessness Advocacy Service (HAS) is the key advice and information service for consumers seeking or receiving assistance from any Victorian community-managed homelessness assistance or social housing service.
Website: http://chp.org.au/need-help/#moreinformation
Phone: 1800 066 256 or 03 8415 6213
Legal Aid Victoria
Legal Aid has lawyers who can talk to you about how the law applies to your legal problem. If you need a lawyer but can’t afford to pay for one to run your case, you can apply for a grant of legal assistance to help you pay for a lawyer.
Phone:1300 792 387
Website: https://www.legalaid.vic.gov.au/
Victorian Civil and Administrative Tribunal
VCAT hears cases and resolves disputes through negotiation, mediation and hearings. If you are a rooming house resident you can apply to VCAT to decide a dispute.
Phone: 1300 018 228
Website: https://www.vcat.vic.gov.au/
Tenants Union Victoria
Tenants Victoria promotes and protects the rights of tenants and residents in most types of rented homes across Victoria. They inform, educate and assist individuals to use their tenancy rights.
Phone: 03 9416 2577
Website: https://www.tuv.org.au/
Domestic and Family Violence Support
Safe Steps
Safe Steps Family Violence Response Centre is Victoria’s statewide first response service for women, young people and children experiencing family violence. They offer support over the phone, via email, online and in person.
Phone: 1800 015 188
Website: https://www.safesteps.org.au/
Employment
Resume writing
If you are applying for a job and need a resume, watch the video below to give you tips on what to include. This video also shows you how to lay out your information to make sure that the important stuff catches the eye of the employer!
YouTube: https://www.youtube.com/watch?v=98oh75jCkzo
Interview skills
Interviews can be nerve-wracking, but being well prepared can help to remove some of that anxiety and make sure you are in with a great chance for the job. Read about the 18 most common interview questions and examples of great responses to give you some tips.
Website: https://www.indeed.com/career-advice/interviewing/top-interview-questions-and-answers
Endeavour Foundation
They support people with an intellectual disability to live, learn, work and flourish according to their own interests and priorities. Whether it’s learning new skills, living independently, socialising and making new friends, finding a job you love or exploring interests and trying new things, they work with you to make your possibilities a reality.
Phone: 1800 112 112
Website: https://www.endeavour.com.au/our-endeavour-foundation
Direct Recruitment Jobfind
Depending on your individual needs in relation to the job market, and the length of time you have been looking for employment, people at Direct Recruitment will work with you to develop strategies to get you back into the workforce.
Phone: 1800 113 223
Website: https://directrecruitmentjobfind.com.au/
General
Ask Izzy
This website is a one-stop shop for help with everything from housing to counselling and support to finding work. It’s easy to use and tailored to exactly what you need.
Website: https://askizzy.org.au/
Health Services
Hawthorn Community Mental Health Centre (City of Boroondara)
This mental health service is connected to St Vincent’s Hospital and provides people with mental health case management and continued care. They also do home nurse visits.
Location: 642 Burwood Rd, Hawthorn East
Phone: 03 9231 5900
Website: https://www.svhm.org.au/
Kew Junction Medical Clinic
They have a team of highly experienced doctors are committed to the provision of quality medical care, with an emphasis on tailoring this care to suit the individual needs of the patient.
Location: 163 High St, Kew
Phone: 03 9852 7666
Website: https://familydoctor.com.au/kew/
Bolton Clarke
Bolton Clarke is a healthcare and aged care service provider. They offer assistance in your own home to support your wellbeing and independence.
Phone: 1300 112 211
Website: https://www.boltonclarke.com.au/
Housing Support
Launch Housing Crisis Support
They are one Victoria’s largest providers of housing and homelessness support services. As well as housing, Launch also provide support, education and employment services.
Phone: 1800 825 955
Website: https://www.launchhousing.org.au/
Salvocare Eastern – Hawthorn
They provide a range of support and recovery services including: alcohol and other drug services, chaplaincy, homelessness support and out of home care.
Phone: 9853 5680
Website: https://www.salvationarmy.org.au/locations/victoria/salvocare-eastern/, https://www.salvationarmy.org.au/locations/victoria/salvocare-eastern/homelessness-and-support/
Wayss
This organisation provides information, referral and support services free of charge, and can assist with crisis accommodation, housing assistance, indigenous support, help for families, women and young people.
Phone: 03 9791 6111
Website: https://www.wayssltd.org.au/
VincentCare - Ozanam House
Ozanam House provides help to people with multiple complex needs, offering the following services and programs: accommodation services, catering services, volunteer programs and community development programs.
Phone: 03 9329 5100
Website: https://vincentcare.org.au/get-help/housing-homelessness/services/ozanam-house
Mental Health Resources
Making a complaint about a mental health service
Receiving compulsory mental health treatment can be lonely and distressing, you may feel like you have no say in what happens to you. But you do have rights under the Victorian Mental Health Act 2014 (the Act) to speak up and be involved in your treatment. This video is a guide to your rights and options if you want to make a complaint about your experiences with a mental health service.
YouTube: https://www.youtube.com/watch?v=0TQuvCHqNOM
Tips for talking to your GP about anxiety and depression
Dr Grant Blashki gives advice about talking to your GP about mental health and what you can expect from your appointment. He also talks about Medicare rebates, the Better Access program and the benefits of creating a Mental Health Treatment Plan with your doctor.
YouTube: https://www.youtube.com/watch?v=43qTZYHUtQo
Things to do
Free things to do in Melbourne
Check out the website below for a list of great things to do that cost nothing! These activities are really varied and a great way to get out of the house and explore new parts of Melbourne.
Website: https://www.timeout.com/melbourne/things-to-do/the-best-free-things-to-do-in-melbourne
Boroondara Community Centres
Boroondara neighbourhood houses and community centres bring people together to connect, learn and contribute in their local community through social, educational, recreational and support activities. They offer a variety of services, courses and activities you can get involved with.
Phone: 03 9278 4444
Website: https://www.boroondara.vic.gov.au/recreation-arts/neighbourhood-houses-and-community-centres
Libraries
Do you love reading? Do you love listening to music or audio books? Do you love watching movies and shows from all over the world? Check out your local library to dig deeper into an interest of yours or to disover a new one!
Phone: 03 9278 4666