Tenancy Worker
Part-Time (0.6 EFT)

Join a passionate, award-winning tenancy team creating positive outcomes for people at risk of homelessness in Melbourne, Victoria.

Location: Hawthorn, VIC
Job Type: Part-Time (3 days/0.6 EFT), flexible work available (e.g. working across 4 or 5 days, some work from home)
Reports to: Head of Tenancy Services

Application Deadline: 24th November 2023. However, early applications are encouraged as our interview process may commence and move through to offer prior to the closing date.

Position Overview:

An integral part of our Tenant Services team, our Tenancy Worker will help to ensure our properties are efficiently tenanted, and that residents are supported to maintain their tenancy through clear, consistent, and resident-focused communication.

The Tenancy Worker will play a crucial role in maintaining a culture where residents enjoy positive relationships with staff, volunteers, the wider community, and each other. These relationships are the cornerstone of our success in managing safe, peaceful rooming houses. These positive relationships with residents, coupled with attention to detail and the provision of accurate, timely information, form the essential framework for achieving consistently positive outcomes in our tenancy management approach.

Servants’ properties are currently located across Kew and Hawthorn, however organisational growth may lead to changes in our location over time.

Our Tenancy Worker is a 0.6 EFT position, with the ability to work these hours across 4 or 5 days highly favoured. The Tenancy Worker reports directly to our Head of Tenant Services and works alongside our team of live-in, onsite house managers.

Read the full position description below:


To apply, submit a CV and cover letter addressing the requirements outlined in the position description to Amanda Donohoe: ceo@servants.org.au

For a confidential discussion prior to applying, contact:

Amanda Donohoe (CEO)
0417 085 443

You’ll love working with Servants.

Servants provides safe, affordable housing for people on low incomes across Melbourne. For 37 year we’ve prided ourselves on providing more than a bed to sleep in – we create intentional communities where every individual is treated with respect, dignity, hope and opportunity.

These values extend to our staff: we encourage initiative, love a go-getter, and genuinely care about how you are going. In the last 18 months, our team have been recognised in local and national awards, and have been featured in national news stories for their work in our community.

Here’s what we can offer you:


We’re committed to helping end homelessness in Melbourne. You’ll be part of the solution.


Life happens, and we work around it. We’re open and happy to be flexible.


Be inspired and embraced by a dedicated, visionary, national award-winning team.


We’re close to public transport, with amazing coffee just across the road.


We care about our people. Gain access to professional support through our Employee Assistance Program.


They’re the reason we do what we do – and we know you’ll love them too!